How is my Funeral Director Appointed?

Published On: 31st July 2024

Your plan is designed to deliver the services listed on your plan certificate from an Avalon Appointed Funeral Director.
We will usually choose the closest one to your address after you’ve bought your plan – we will notify you of your Funeral
Director in your plan certificate. You can tell us if you have a preferred Funeral Director and if we have a contract with them,
then we can appoint them to your plan. We cannot allocate your plan with a Funeral Director with whom we do not have a
legally binding contract, so as a result, your Funeral Director could change over the life of your plan if contracts with Avalon
change.