The Avalon Promise provides peace of mind
If you choose to pay for your funeral plan in instalments, you could benefit from the Avalon Promise. Avalon will still provide all the services included in your plan if you pass away before your plan is fully paid if:
You die as a result of an accident at any time- Your plan has been in place for 12 months for a UK plan or 18 months for one of our Europe plans
This means your loved ones won’t have to make up the difference for the cost of the services in the plan and can focus on celebrating your life, instead of worrying about finding the money to pay for your funeral.
Full details of the Avalon Promise can be found in the UK plan Terms and Conditions and Europe plan Terms and Conditions.
If you are an existing Avalon plan holder please check your terms and conditions to see if you are eligible for the Avalon Promise. There is also more information in the section further down this page ‘If you are already an Avalon plan holder these plans include the Avalon Promise’. Our payment options are designed to suit you and your needs, but the sooner you can pay off your plan, the cheaper it will be.
How does the Avalon Promise work?
The Avalon Promise means that if you pass away before your funeral plan is fully paid for, you’ll still get the funeral services included in your Avalon plan if you pay in monthly instalments.
If you die as a result of an accident at any time before you have finished paying for your plan, we will provide all the services in your plan and won’t ask your family or nominated representative to pay the remaining balance.
We will also deliver all the services in your plan if you pass away before your plan is fully paid once your plan has been in place for 12 months in the UK or 18 months for one of our Europe plans.
The Funeral Director will however request payment directly from your Nominated Representative (or a Next of Kin) for any extra items not covered by the Terms and Conditions of your plan.
The Avalon Promise ensures your loved ones won’t have to find the money to make up the difference of the plan price. They will have one less thing to worry about and you’ll get the funeral you wished for.
To be eligible for the Avalon Promise you will be over 18 years of age, paying for your plan over a period of 12 months or more for a UK plan and 18 months or more for one of our Europe plans and your plan must be fully paid by no later than your 80th birthday.
The Avalon Promise commences if you die as a result of an accident at anytime or if you pass away before your plan is fully paid after your plan has been in place for 12 months or more in the UK and 18 months or more for one of our Europe plans. If you don’t keep up your payments your plan may be cancelled. Full details of the Avalon Promise can be found in the UK plan Terms and Conditions and Europe plan Terms and Conditions.
To find out more:
Read our Terms & Conditions:
Or, speak to our friendly customer support team:
The Avalon Promise ⭐
All our current plans available to purchase today include the Avalon Promise if you choose to pay for your plan by monthly instalments. Your funeral costs will still be paid for even if the plan is not fully paid when you die. See terms and conditions for more information. Our payment options are designed to suit you and your needs, but the sooner you can pay off your plan, the cheaper it will be.
Whether you’re looking for a UK funeral or a funeral in Spain, Portugal or Cyprus, we can help you find the right option to suit your needs and budget.
Let’s point you in the right direction
Does my plan include the Avalon Promise?
All our current range of plans available today include the Avalon Promise if you choose to pay for your plan in monthly instalments.
Avalon Promise will provide all the services included in your plan if you pass away before your plan is fully paid if you die as a result of an accident at any time
Once your plan has been in place for 12 months in the UK or 18 months for one of our Europe plans, as long as the instalment payments are all up to date and would have been paid by your 80th birthday, the Avalon Promise means we will provide the funeral services in your plan even if you die before you’ve finishing paying for it.
See our UK plan Terms and Conditions and Europe plan Terms and Conditions for full details.
If you are already an Avalon plan holder these plans include the Avalon Promise:
In the UK, you’ll benefit from the Avalon Promise if you purchased your plan on or after 1st January 2019, providing your instalment term ends before your 80th Birthday, and you keep your payments up to date. The Avalon Promise is applicable for the following funeral plans: UK Cremation Only Plan, Direct Cremation, Cremation with Service, UK Celebration Funeral Plan, Direct to Cremation Plan (GB), UK Standard Funeral Plan, UK Plus Funeral Plan or UK Premium Funeral Plan, or a Build Your Own plan online. Plans that are not listed here will not qualify for the Avalon Promise
In Europe, all Avalon Funeral Plans purchased from the 29th July 2022 benefit from the Avalon Promise. Between 1st August 2021 and 29th July 2022 if you have chosen to pay over two or more years and keep your payments up to date, then Avalon Promise applies to the following funeral plans: Expat Simple Funeral Plan or Expat Plus Funeral Plan in Spain or Portugal, or an Expat Plan in Cyprus. Plans that are not listed here will not qualify for the Avalon Promise
Why choose Avalon
Award-winning funeral plan provider
Our plans are award-winning. We’ve been voted the 'Best Funeral Plan Provider' at the Personal Finance Awards every year since 2019.
Avalon Promise for peace of mind
If you pass away before your plan is fully paid Avalon could still provide all the services in your plan once you’ve had your plan for 12 months in the UK or 18 months in the EU. T&Cs apply.
Rated excellent by our customers on Trustpilot
We have over 3,000 reviews on Trustpilot and are rated 'Excellent' by our customers. For 30 years we’ve helped over 100,000 people feel reassured their funeral is planned and paid for.
Local funeral directors
We work with over 600 funeral directors, in more than 2,500 funeral homes across the UK and over 80 funeral directors in over 600 locations across Spain, Cyprus and Portugal. All delivering the high standards and personalised service you expect.
More reasons to choose Avalon
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